MANAGED SERVICES| INTROTEL-Providing excellent customer service

"Providing Excellent Customer Service is our domain."

For over 35 years Introtel has helped businesses all over the world achieve their goals. Introtel has been providing professional services to our clients since 1981. We understand the needs of our clients and transform this into a technical solution that best fits their requirements.

Introtel’s professional services are designed to help your organization maximize your investment in Mitel’s world-class communication solutions. We can do all the legwork for our clients and recommend those services that best suit our clients’ needs.Our extensive services cover strategic consultancy, solution design, system audits, installation services, education and training, project management and service quality.

Managed services

For those customers looking to outsource some of their IT needs, Introtel is well poised to offer assistance on many levels for either short term or long haul requirements.

Implementation services

Our in-house technical team is comprised of qualified and highly experienced personnel for each and every solution we offer. No matter what your current telephone set or system, our experienced engineers will collaborate with you to fulfil your requirements. We will also be there to provide ongoing future support.

Project management

From planning and design to final testing and implementation we will take care of your project management requirements. Our expertise is in regularly updating customers, monitoring ongoing milestones and making any necessary improvements to keep projects on track and in line with their original objectives. Our project managers will ensure the implementation is delivered to budget, on time and within scope.