Introtel has become one of our more reliable service vendors. Since switching to Introtel in 2011 to maintain and support our Mitel IP phone system we have experienced greater stability and have also been able to leverage more enhanced features of the Mitel system. Introtel is a strong support organization, they understand our environment and proactively look for opportunities to continue enhancing our system while upholding our critical need for stability.
I deal with many vendors every day and I have to applaud Introtel for their wonderful service and quick response. Todd Yates and the sales team do a wonderful job communicating with me on new products and existing product upgrades, whenever I call your office, Nicole Green and her service team are always there to answer any questions I have. It is my pleasure to work with your team and I am thankful for the support, information, laughs, and everything your team assists me with each time I contact them! I know that when I need something in a hurry, your team always comes through for me! Keep up the great work and I will continue to refer co-workers and business acquaintances to Introtel. You do a wonderful job and I truly enjoy working with everyone there!!
It's great to be able to depend on a supplier and know that they have our best interests in mind and are not out for a quick fix.
When we set out to design and build a state-of-the-art manufacturing facility, we recognized that choosing the right vendors with which to partner was essential. Apart from technical expertise and product knowledge, the companies had to share a common vision regarding the future of technology. They had to understand our philosophies and goals, and most importantly, the very tight timeline we were working within. Introtel was able to accomplish all of this, and to this day, continues to support and develop our systems in every way possible.