In 1980, Bell Canada’s customer provided equipment monopoly was deregulated. That deregulation spawned a number of what was known in those days as interconnect companies. Since then, many have folded. Others have been absorbed by the large telcos. Only Introtel still successfully operates with the same ownership with which it started. The obvious question is “Why is Introtel still around”?
Over the years, Introtel has installed thousands upon thousands of phones for organizations large and, not so large. A very small sample includes companies like The Weather Network, I Travel 2000, and Magna, the global car parts company, along with charitable organizations like the Canadian Cancer Society, and communities such as Oakville, Ajax, Caledon, Port Hope, and Milton. The reason these and many others chose Introtel to start with, and continue to work with Introtel years later isn’t only, because we deliver very good communication solutions. It’s because we reliably service and support all those very good communication solutions. For every one of our customers, we became, and continue to be their trusted telephony partner.
At Introtel, we listen to our customers and learn what is important to them today and what will be essential to their future success. It is imperative to understand not only their needs and expectations, but also those of their clients and the markets they serve. This ensures our clients can deliver fully on their customer promise.
We analyze all areas of business impact with our customers in order to design, install, maintain and manage flexible and comprehensive infrastructures. We offer a wide range of services that can be modified to your custom requirements.
How are we able to do that? Long time Introtel customers know Introtel has a great deal of knowledge and experience in our industry. When new customers consider our nearly three decades of knowledge and experience, they understand Introtel is an organization they can trust and count on. Not just during the installation phase, but for many years after. And it is by doing just that that Introtel will become exactly what you really want. Introtel will be your trusted partner.
We offer a diverse portfolio of best-in-class strategic options using both the traditional delivery methods in data, voice, video, IP and multimedia call centre products as well as new and innovative solutions that enhance and automate the customer facing process. Introtel provides the full scope of solutions that are engineered, designed, built, implemented and supported to meet any client requirements.
Introtel has built its reputation for excellence by providing innovative solutions, flexible and easy-to-use technologies, outstanding service and support. We are fully committed to exceeding our customers’ needs and expectations.
